Shipping Policy

Processing Times

Order handling: We aim to process and hand off all in-stock orders to the carrier within 2 business days (Mon–Fri, excluding holidays).

Orders placed after our daily cutoff or during weekends or holidays are processed the next business day.

Transit Times (Estimated)

Most orders arrive within 1–2 weeks from the ship date, depending on destination, carrier capacity, and customs processing (for international orders).

• Transit estimates do not include the 2-business-day processing window.
• High-volume periods (e.g., holidays or carrier disruptions) may extend delivery times.

Shipping Methods & Fees

Available shipping options and fees are displayed at checkout based on destination, item size/weight, and selected service level.

From time to time, we may offer free shipping promotions. Eligibility will be clearly shown at checkout.

Order Tracking

Once your order ships, you’ll receive a shipping confirmation email with a tracking link (if provided by the carrier).

Please allow 24–48 hours after label creation for tracking information to update.

Split Shipments

To get items to you faster, we may ship orders in multiple packages at no additional cost. You will receive a separate tracking email for each package.

Address Accuracy & Delivery Attempts

Please ensure your shipping address is complete and accurate at checkout.

We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses, delivery barriers, or uncollected packages.

If a shipment is returned to us as undeliverable or refused, we may reship (additional postage may apply) or issue a refund for the item(s) minus original and return shipping costs, in accordance with our Returns Policy.

International Shipping, Customs & Duties

International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are not included in our prices or shipping fees unless explicitly stated and are the customer’s responsibility.

Customs processing may add time to delivery. We cannot expedite or influence customs decisions.

Delivery Issues

Marked “delivered” but not received: Check with household members, neighbors, and your local carrier office. If still missing, contact us within 7 days of the delivery scan so we can assist with a carrier investigation.

Damaged in transit: Please email photos of the packaging and product within 7 days of delivery so we can file a claim and arrange a replacement or refund per our Returns Policy.

Lost in transit: If tracking shows no movement for an extended period, contact us so we can assist with the carrier.

Note: Once a package is scanned as delivered, risk of loss may pass to the recipient. Consider selecting signature confirmation at checkout when available.

Pre-Orders & Backorders

Estimated ship dates for pre-orders or backorders are shown on the product page or at checkout. Orders may ship together or in-stock items may ship first at our discretion.

Changes & Cancellations

Need to change your shipping address or cancel an order? Email support@healthamore.com immediately.

If an order has already shipped, we’ll guide you through the return process after delivery in accordance with our Returns & Refund Policy.

Packaging & Sustainability

We may consolidate items or use right-sized packaging to reduce waste and shipping emissions where possible.

Force Majeure

Weather events, natural disasters, strikes, carrier disruptions, or other circumstances beyond our control may impact shipping and delivery timelines.

Questions?

Alderaan Square Inc

19655 E 35th Drive. Suite 100, Aurora, CO 80011, United States of America

Email: support@healthamore.com
Phone: +1 844 469 1948

This Shipping Policy forms part of our Terms of Service and is governed by the laws of the State of Wyoming.